BHS understands people are concerned about how COVID-19 will impact them, and their loved ones, and want to assure the community that measures are in place to continue increasing testing and care capabilities.
Establishment of dedicated COVID-19 Triage Nurses, and a COVID-19 screening clinic are examples of the agile response and preparation which has already been established.
The Health System – not only in the Ballarat and Grampians regions, but across Australia – will continue to be impacted over coming months. It is anticipated that day-to-day non-critical functions, such as elective procedures and some clinics will need to be reviewed in coming weeks.
We ask the community to follow advice from Ballarat Health Services and the Department of Health and Human Services.
If you believe you have COVID-19 symptoms:
• Firstly call the DHHS Hotline on 1800 675 398 • You will be advised if you need to see you GP • Your GP may refer you to the BHS COVID-19 Clinic.
If you come to the hospital there is now a ‘COVID-19 Triage Nurse’ stationed at Emergency:
• This Triage Nurse will ask you questions
If the Triage Nurse believes you are a likely risk of having COVID-19:
• You will be asked to proceed to the COVID-19 screening clinic
Firstly, call the hotline for advice on 1800 675 398
If you come to the hospital:
DO NOT walk through the hospital if you think you may have COVID-19 symptoms. Instead, proceed to the Emergency Department and see the COVID-19 Triage Nurse via the Mair Street Entrance.
Please be patient, listen to advice from our staff and remain calm.
Find out more at www.dhhs.vic.gov.au/coronavirus